Welcome

While you may find my portfolio is a bit different then the typical resume; I hope you find it candidly refreshing and you leave with some idea of who Ken Whiteside is and what he can offer to your company.

I have been in IT for over 20 years and love what I do. I started out building PC's ( 4.77mhz or 8.0mhs if Turbo! ). That should date me a bit, especially since most of you have only heard about the original IBM PC/XT. From the beginning I was automating business practices starting with VB 4.5, and then using Dbase III. Didn't matter what the business was, I quickly found ways to streamline the mundane, repetitive processes. During the first part of my career the focus was more in building networks. So I managed IT departments and achieved certifications in everything I did. Netware, Microsoft, Cisco, Checkpoint, etc.. But just setting up companies with Email, Spreadsheets, and Letter writers paled in comparison to driving important business decisions with my database systems. Of course I'm already dated here by mentioning Dbase III. I got into the Microsoft line with SQL Server 6.0. It has come a long way to the latest SQL2008 version they have today. I've also done some Oracle, DB2, and Teradata along the way too.

While working at Public Health Services, I was starting to setup personal computers in every department.  Over the next few years I built some 250 systems and of course with that many computers, you need to start networking them. I became very proficient with Novell Netware, and later Windows networking (wasn't worthy until 3.11). I achieved my CNE and MCSE for the most part from hands on usage and just taking the tests. I hired and trained a staff of 7 to help me with all the automation going on there. We worked closely with the Hospital and and other Counties, so we connected all our LAN's up for a nice county wide WAN to share information. We also had a lot of needs for applications. We utilized Vendors for our main Clinic, Lab, and Vital Stats applications. But we were always developing other apps for functions that the main ones didn't accommodate.  I probably developed over 50 apps using DbaseIV, Basic, VB, and SQL.

Back then the colleges were still teaching Cobol and not touching the new technologies. I was learning these new technologies and getting certified in them as quick as they came out.  The certifications seemed to be what was desired to propel ones career back then. So that's what I did for years. A.S. degree in computer science and a wall full of certifications.

I also started my own company while I was working a full time job. I developed a very robust Service Management System for the automobile repair industry that became very popular. My software was utilized by 250 companies in 48 states.  I built a support team, did all development, hired sales persons, advertised in 5 magazines, and did 4 trade shows a year.  It was so exciting creating a system with the current technologies and moving in on million dollar companies such as ADP, Reynolds, Napa with a clearly more functional and usable system.  But I needed to give it more time in order to grow bigger.

I joined forces with another company in Georgia that had multiple programmers and an existing infrastructure that would better support and grow my system.  The deal I made didn't turn out as expected and I lost my software through the venture. That was a tough loss for me to take. I really enjoyed the business side of the endeavor.

So, I went back to managing IT departments and projects. Now it's the DotCom era and just about anything internet is flying high.

I took a job with an Israeli based company in Georgia called Jacada.  Although it only lasted a year due to downturn, this was a very good experience for me.  Now I was in a corporate environment with my supervisor being a very structured micro manager who previously worked for Microsoft in Israel.  While I'm not a micro manager, I feel the experience was great.  To see him focus on meetings, projects, planning, budgets, scopes, etc. was great experience since I was so home grown.

From there, I moved over to a private transaction processing company. At LDC Direct we had over 30,000 remote customers hammering over 1 million transactions, 24 hours a day on our Microsoft SQL Databases. I had some years of experience with SQL Server before this position, but can honestly say that I learned more in the first year then all the other years combined.  The original creator of the system and his partner who wrote one of the first SQL Server Unleashed books where quite creative. I came in and took over for them as they moved on.  I've hired and trained ten SQL DBA/Developers for a period of 4 years and can say from looking at all the candidates Atlanta has had to offer that I've worked with some of the best.  Unfortunately, turnover was always high due to constant upper management changes.  Regardless, I was able to build a very strong staff and was able to hold them together with praise and appreciation for the high level of accomplishment we were (see accomplishments on resume) achieving.  My team loved the work they were doing even though there was always the threat of company contraction.

After many years of increased responsibility and being promoted to VP of IT for the transaction processing company, the company finally contracted down to nearly nothing. From here I decided to utilize my technical talents in the SQL Server arena rather than continue with the stressful IT Management. For the last few years I have been contracting to perform SQL Development, Admin, Business Intelligence work.  To my surprise, the demand has been so strong that I really have not felt any less secure being a contractor, than when I was going through the corporate struggles. 

It is my preference to work for a larger company that has the resources to utilize the latest and best technologies to get their projects done in a timely and successful fashion.  Of course I will consider the whole situation when looking for new projects.  I am always upfront and honest about my abilities as well as what is important for me to consider when taking on a new project. 

I have come to realize that the certifications I've achieved have helped to get me where I am now, but that higher academic education has become the desired qualification.  I did manage to get back and finish up my Bachelors degree and intend on pursuing my Masters degree in the future.   I have achieved my SQL2005 Certified DBA from Microsoft. 

My current project at Bellsouth is a SQL2005 environment. I have been working with the SQL2005 product from the early stages of Beta. We design ETL with the new SSIS Integration Services to migrate data from a variety of systems such as Oracle, SQL Server 2000, Text Feeds, or even Spreadsheets and deliver it to the managers who need to see trends and patterns to make critical business decisions for their departments. We utilize Reporting Services for the most part to present the data. Many of our reports are in the format of Enterprise Dashboards utilizing the Dundas charts, calendars, gauges suite. I really do love the Business Intelligence side of IT and find that my extensive business background lends itself to help deliver data in a easily viewable fashion for executives to make the best possible decisions!

I've been mostly contracting since 2005. I've been back to Bellsouth/AT&T for three different projects, CDC, Georgia Retirement and even tried a work at home job.  Those gigs came through a variety of primary vendors such as Cap Gemini, Bearingpoint, Booz Allen, TEK, Primus, Accretive.  The exposure to the various methods of doing things has been interesting and informative.  During all these assignments, the databases have been laid in fact and dimension models.  I've done some prototyping with cubes, and have at least a solid year with the new 2008 product.

Sincerely,

Ken Whiteside
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